Terms of Service

Last updated: 19 October 2026

1. Agreement

These terms are an agreement between INGENTIQ (“we”) and the company or person that uses INGENTIQ (“you”). By creating an account or using the service, you accept these terms. If you accept for a company, you confirm you may bind it.

2. The service

INGENTIQ checks what AI platforms say about your property, reads public guest reviews and your website, and gives you reports, recommendations and drafts. AI platforms change their answers often; INGENTIQ reports what it observed when it checked and does not guarantee any ranking, visibility, booking or revenue result.

3. Early access

During early access, accounts are by invitation. Features may change, and we may pause the service for maintenance. We will tell account admins about changes that affect them.

4. Accounts and your team

You are responsible for your account, for keeping sign-in details secure, and for the people your admins invite. Tell us at once if you think your account is being misused.

5. Plans, trial and payment

• Plans are priced per property per month (Pro: per month for up to 5 properties) in US dollars, plus any applicable taxes.
• Your first plan starts with a 7-day free trial. A card is needed to start it. Unless you cancel before the trial ends, the plan starts and is charged monthly in advance.
• Add-ons: extra prompts are charged monthly with your plan; Ask INGENTIQ top-ups are charged once and expire at the end of the month they were bought.
• You can change or cancel your plan any time in Settings → Plan & Billing. A cancellation takes effect at the end of the current paid month; we do not refund part-months unless the law requires it.
• If a payment fails, Stripe retries it. If it still fails, results for that property close until payment is made.
• We may change prices with 30 days’ notice by email; the new price applies from your next renewal.

6. Acceptable use

Do not misuse the service: no attempts to access other companies’ data, to overload or reverse engineer the service, to resell it without our agreement, or to use it for unlawful purposes or content.

7. Your content and data

You keep all rights to the content and data you add. You give us permission to use it only to provide and improve the service, as described in our Privacy Policy. Drafts that Ask INGENTIQ writes for you are yours to use; review them before publishing, because AI can make mistakes.

8. Our service and brand

The INGENTIQ software, design and brand belong to us. These terms give you the right to use the service while your plan is active; they do not transfer any ownership.

9. Availability and changes

We aim to keep INGENTIQ available at all times but cannot promise it will be uninterrupted. We may improve or change features; we will not remove a core feature of your plan during a paid month without telling you.

10. Liability

To the extent the law allows, INGENTIQ is not liable for indirect or consequential loss, such as lost bookings, revenue or data, and our total liability in any 12 months is limited to the fees you paid us in that period. Nothing in these terms limits liability that cannot be limited by law.

11. Ending the agreement

You can stop using INGENTIQ and cancel any time. We may suspend or end an account that breaks these terms, after notice where reasonable. When an account ends, we delete its data as described in the Privacy Policy; ask us beforehand if you want an export.

12. Disputes

If something goes wrong, email us first and we will try to put it right together. These terms are governed by the law of the country where INGENTIQ is registered, unless the law of your country requires otherwise.

13. Contact

Email ingentiq@headsonpillows.com.